Bank Customer Service

Banks are just so irritating today... I need to cancel my credit cards and i have NOT been able to get through... Maybank and CIMB are engaged this whole morning... AEON put me on hold for 3 freaking times, 10 minutes each time until I gave up hope and decided to email them instead... argh!!

The only bank I got though as of now is Hong Leong Bank, after choosing language and choosing the option of stolen credit cards (otherwise it takes forever to get through) and i finally confirmed that my credit card has been cancelled after sending in the cancellation request form 2 weeks ago.

My experience over the years has Alliance Bank at the top of my list for having the WORST customer service ever... I could never get through and would be put on hold forever until the part where no customer service is free to entertain you and they ask you to leave voice message and then when you start talking, a voice comes up and says, "We're sorry but our voice mail box is full. Please call back again later...!"

There is only ONE bank which has impressed me so far with their excellent customer service and guess which bank it is?!?! It's RHB Bank... where their motto is to simplify banking and so far they have kept to it. You call their customer service hotline and within 2 rings, a customer service representative would definitely pick up!! :) How great is that! And you don't have to go through stupid voices on the machine like all the other "irritating" banks :)

I hope all the other slow banks can improve their customer service soon... to RHB's impressive (so far) level of customer service. Bravo to RHB Bank!

Quote of the day

“Change is as inevitable as rain in the spring. Some of us just put on our raincoats and splash forward.”— Amy Bloom

About local fruits...

So, my Romanian friend is doing her internship in Malaysia... her name is Alina... and her 2 friends recently came to Malaysia for 2 weeks to visit her... and we had a chat online... and we were talking about local fruits... so here's summary of the important stuff, funny:-


alina says: i made them buy strange fruits from the market
fruits they have never tried
we tried durian in SG
absolutely hated it!!!
all of us
we like star fruit dragon fruit
mango i hate
passion fruit is good
and then ate another one...but we dont know the name
so 3 fruits we dont know name
1. medium sized potato
2. tastes watery...maybe like an apple, reddish colour
3. yellow fruits, big seed


So i managed to get No. 2 and No. 3 right...

No. 2 is Jambu Air (Alina found out the translation is Rose Apple)



No. 3 is Jackfruit



but i really couldn't figure out what fruit looks like medium sized potato...so i asked her to describe more...


alina says: brown
light brown
u have to squeeze in your palms to get the shell to open
white pieces inside


and i finally figure it to be Duku and it's right!



and we start to talk about durians


I say: I LOVEEEEEEEE DURIANSSSS....
a must every durian season!!


alina says: holy moly
u crazy malaysians
why do u think the durian has spikes on it?
and it's really hard to open?
and smells like gas?
because it was not meant to be eaten by humans


I say: durian is the king of fruits!

alina says: if a king is stinky and hard headed...
then i get it


##### it's so funny how she describes the fruits... really interesting!

interesting morning

Yesterday on the way to work at Jalan Kuching just when i was almost reaching my office... there was 2 policemen chasing a 'guy' on the road at the same time pointing a gun at the 'guy'!! Shocking! It was a really bad traffic jam... all the cars at a stand still... with these 2 police running after this 'guy' right in front of me O.o

There was a small hill slope nearby and the 'guy' tried to climb up with both police behind... but yet the guy tried to escape... and i heard a gun shot! BANG!! but it missed and they continued after the small hill and i can't see what happened anymore... i wonder if the police managed to catch him...

It was my first time seeing a police chase :p and the first time i heard a gun shot right in front of me...

How true...

i came across this article today... seemingly true... because if not for the salary, people would have no motivation to work! (Source:The Star 27.8.2009)

"In my opinion, however, the pay comes before the job. People work for the money, and I always find it hard to believe people who tell me that they go to work because they love their job.

What they really love is the money they will get and which will allow them to live the lifestyle they want.

If people didn’t need the money, they would immediately fall out of love with the job and spend all their time eating, sleeping and vacationing. This is why the salary must come first. An employer puts a job on the market and states the salary that goes with it. He then interviews candidates and chooses the best suited.

If the employee proves that he is worthy, all will be well. And if not, the employer will have the liberty to dismiss him.

I think employers who expect their employees to perform well on a meagre salary are being unrealistic. Equally insensible is to tell your employees that you will pay them if their work is up to standard.

Since there are as many standards as there are bosses, how would an employee define standard? I think it would be by how much he gets paid.

Malaysian employers in general could get much better performance out of their employees if they employed better communication skills. An employer should not treat his employees as underlings, and he should also not employ anyone unless he is willing to trust that person.

Employees immediately sense their employer’s sincerity or otherwise, and this has a great impact on their performance.

So, to get the best out of your employees is an easy job if you give them money and trust. And while they carry out their duties, do not be watching over them.

Instead, ensure that your enterprise makes a profit so that you can pay them a bonus."

half a year gone...

i realised i didn't blog at all last month... so what's up with me? hmmmm... ponders and wonders...

1. i was at incovar for a day on 13 June to help out a lil... was fun... and peaceful... and glad to meet up with friends i haven't seen for a long time... :)

2. adrian & jenny got a baby... Ryan Wong Dzie Wei (hope i got the spelling right) so means i have a nephew now :)

3. i was at singapore on 25-28 June with Jamie, Jiann, Chang to visit Nicole... although singpore is the nearest country to where i'm staying, it was my first time stepping foot into singapore... good company, good fun! :)

4. went back to klang to celebrate daddy's day for dad... went out for dinner along with grandma... so all's cool :)

5. bought a small potted plant to put on my table in my office... shopping with jamie at ikea and said the plant would do me some good... :)

6. spent some time with good friends... :)

overall, lotsa happy times despite troubled times... hmmmm... i sound complicated... and for MJ, may you rest in peace... :(

My fluff's 2nd birthday??

Haha... was visiting my fluff in FB today and when i wanted to feed him, i found "2nd Birthday Cake Slice" in the my food list!! so i fed him... :) and it's +730 speed... LOL!!! and i just had to post this up...

some updates...

There's been lots of changes last 2 months... some good, some not so good... the not so good is being stressful... there's been lotsa turnover these pass 2 months... and turnover means the remaining ones in the office have to take on more responsibility... there were 6 event managers, 3 left... 1 new came in... but between the 3 that left, with each of them have 3-4 events each, can u imagine the workload? >.<  i normally have 1 event to finalise per month, at most 2... the last 3 weeks, i had to finalise 4 events... no easy task... but all finally went thru last Friday and i felt the heavy burden lift off into the space... i don't have to worry about it so much anymore, at least til the event date comes nearer... and guess wat? all these 4 events are back to back, 1 week after another... from last of July til the 3rd week of August... good luck to me! hahaha... let me laugh now and cry later...

Last Saturday night, i was suppose to attend P's wedding but had to cancel my plan bcoz a family member got admitted. Ended up in Tropicana Medical Centre from Sat morn til Sun afternoon... tiring especially after i stayed back til late at night on Friday night finalising my events... So, why am i mentioning this? Actually just wanted to comment about the hospital itself. I actually had a nice experience there, all the staff was just amazing and understanding... so helpful, always with a smile, which is what a real hospital should be! Doctors were great, nurses were great, front desk staff amazing... the environment clean and beautiful! So kudos to TMC :)

On another note, i was in Bandung form 16-19 May 09. Did lotsa shopping! shoppping always a great way to de-stress... :)))) and i'm planning to go to Singapore with the ACD gang end of next month... can't wait! :))) hehehehe... suddenly, i feel so happy writing this post, 1st paragraph just sound so moody... :p